Customer support

All BASIS's equipment is manufactured in accordance with the highest quality standards along with using best materials. We are doing our best to be a reliable partner for each of our clients, so its not just about providing technical support services, we work closely with every customer from the moment of the first contact to the complex launching on your manufacture.

The main task of the service department is to support fail-free operation equipment and protect your investment.Huge experience in various industries helps us to prevent potential issues and needs in order to ensure the stable operation.

Most of the adjustment and repair issues solves within 24 hours.

The complex of services of the service service includes
Project work and preliminary testing of your product
Putting equipment into operation at your production
Operator training
Prompt delivery of spare parts
Warranty / post warranty service 24/7
Equipment upgrades
Please contact our specialist to find out more about the service possibilities of your region.
Customer Service in Russia
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Customer Service in Belarus
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Customer Service in Ukraine
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