Privacy policy

1. Introduction

Protecting and securing personal data is a top priority for LLC “Production Enterprise ‘Basis’ ”, EDRPOU code: 39416759, location 5-A Brovarska Sotnia Street, Brovary, Kyiv Region, 07407, Ukraine, hereinafter referred to as “Basis” or “We”.  We collect and process personal data in accordance with applicable data protection and privacy laws, including the REGULATION (EU) 2016/679 OF THE EUROPEAN PARLIAMENT AND OF THE COUNCIL of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (General Data Protection Regulation), hereinafter – “GDPR”.

It is important to us that you are aware of what personal data is collected when you visit our website https://basispack.com/ (hereinafter – “website”) or use our services or offerings. We also want you to understand how that data will be used. This Privacy policy provides this information as well as details on how your data is protected from manipulation, loss, destruction, or misuse.

This Privacy Policy applies solely to the Website. Basis is not responsible for and does not control third-party sites to which you may access through links posted on the Website.

This Privacy Policy applies automatically to any visitor from the moment they visit the website. If you do not agree to this Privacy Policy, you should leave this website and not use it.

Legal relations not regulated by this Privacy Policy are governed by the current legislation of Ukraine.

2. How secure is your data?

We implement technical and organizational security measures to protect your personal data against accidental or intentional manipulation, loss, destruction, or access by unauthorized persons. These measures are intended to ensure the confidentiality and integrity of your data, as well as the continuous availability and resilience of systems and services that process them. Our security measures include encryption of your data, firewalls, and password protection.

Our methods of processing personal data and security measures are continuously improved in line with technological developments. However, please note that you are responsible for the proper use of protective tools (for example, antivirus software) when working with websites and services to prevent unauthorized access by third parties.

3. How is your personal data used?

“Personal data” means any information that identifies or can be used to identify you, such as your name, address, phone number, email address, or billing details. We collect and process Personal Data only if permitted by law or if you have given prior consent. We will process and store your information only as permitted by law and necessary to achieve the purpose for which it was collected. For your rights of withdrawal, cancellation, and deletion, see sections 4 and 10.

The processing of personal data depends on our interaction and requires either your consent or a legal basis. It may include:

  • Improving the effectiveness of website content and user experience, analyzing website traffic, and resolving technical issues.
  • Inquiries and Information Requests: We use your data to process and respond to inquiries.
  • Providing visitors with up-to-date information about the activities and services provided by Basis, offline and Online Marketing: We may analyze data, combining offline and online information, to offer services, events, or surveys that may interest you.
  • Implementation of other relationships in accordance with applicable law, including relationships in the field of advertising and communication.

Personal data of visitors is processed (stored) for the period necessary to achieve the specified processing purposes. You may withdraw your consent to the processing, in which case Basis, as the controller of personal data, may continue further processing (storage) of the data solely if there are other lawful grounds for processing and solely within the limits stipulated by such grounds.

4. Required information

If the data collection form contains fields marked as mandatory or with an asterisk (*), such information must be provided either in accordance with the law, under a contract, or it may be required to conclude a contract, provide services, or fulfill the stated purpose. If you do not provide the required information, we will not be able to fulfill the terms of the contract or provide the requested service.

5. With whom do we share your data?

Your Personal Data may be transferred to third-party service providers and other partners of https://basispack.com/ for processing your orders and requests. Your Personal Data may also be transferred to providers that supply services to https://basispack.com/, including, for example, printing houses, mailing service providers, call centers, advertising agencies, internet providers, IT companies, as well as data processing centers.

In addition, we may transfer your information to other affiliates of https://basispack.com/, in particular for the purposes of support, processing, delivery, or marketing. Our suppliers and other partners may process your Personal Data only for our purposes. Any disclosure of your Personal Data to third parties is carried out in compliance with the privacy policy.

International Data Transfers:

Some of our third-party service providers, including Google LLC, are located in the United States and other countries outside the European Economic Area. We ensure that all international data transfers comply with applicable data protection laws through appropriate safeguards including Standard Contractual Clauses approved by the European Commission, adequacy decisions, or other legally recognized transfer mechanisms. For transfers to the United States, we rely on the EU-U.S. Data Privacy Framework and other approved mechanisms as applicable. You can request more information about the specific safeguards we use for international data transfers by contacting us using the information provided in this privacy policy.

6. Your right to refuse data processing

You have the right to refuse the processing of your Personal Data by us based on your specific situation, taking into account legal requirements or rights.

If you refuse to provide data for processing or wish to withdraw your consent, please send a short message to our email address.

7. Cookies and web tracking

Cookies are small files that are sent to the hard drive of your computer via a web browser or other programs. They are stored locally on the hard drive of your computer and are available for later retrieval.

Cookies are used on the website https://basispack.com/ to facilitate and provide necessary technical functions, to make our website user-friendly, to meet your needs, or to evaluate visits to our site for marketing and optimization purposes. Under certain circumstances, third-party cookies may also be used (for example, for retargeting) to enable providers to perform their functions.

Session cookies are used only for the session. These cookies are deleted after the session ends, that is, after you leave the site or close the browser window.

You can allow or prohibit the use of cookies — as well as web tracking — through your web browser settings. You can configure your browser to notify you when cookies are enabled or to block them completely. However, when you disable cookies, you will not be able to use all the features of our website. You can find out about this function for popular browsers at the following links:

Specific Cookie and Tracking Technologies:

In addition to our own cookies, our website utilizes cookies and similar technologies from the following third-party providers:

Google Analytics and Google Tag Manager: These services use cookies to collect information about your website usage, including pages visited, time spent on pages, and interaction patterns. The information collected is used to analyze website performance and user behavior.

Google Fonts: May use cookies or similar technologies to optimize font delivery and prevent abuse of the service.

Content Delivery Networks: Our CDN providers may use cookies or similar technologies to optimize content delivery and analyze usage patterns.

8. Google Analytics

When you give consent by clicking the button on the pop-up banner, the website will begin using Google Analytics, a web analytics service provided by Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA (“Google”).

Google Analytics uses cookies that are stored on your computer to analyze the use of our website. The information generated by cookies is usually transmitted to a Google server in the USA and stored there.

However, by activating IP address anonymization on the Google website, your IP address will be shortened by Google in advance within member states of the European Union or in other countries of the European Economic Area. Only in exceptional cases will the full IP address be transmitted to a Google server in the USA and shortened there.

Google has signed the EU Privacy Shield agreement (EU-US Privacy Shield). The EU Privacy Shield is used as a basis for adequate data protection according to the decision of the European Commission on the transfer of personal data from the EU to American companies that have been certified under the Privacy Shield (certificate available at: https://www.privacyshield.gov/participant?id=a2zt000000001L5AAI).

Google will use this information on our behalf to analyze your use of our website, compile reports on website activity, and provide us with other services related to website activity and internet usage.

You may prevent the collection of data generated by cookies (including your shortened IP address) and related to your use of the website, as well as the processing of such data by Google by downloading.

9. Social Media Integration and External Links

Our website includes links to our official social media profiles. These links are provided for your convenience to connect with us on these platforms. When you click on these links, you will be redirected to the respective social media platforms, which are operated by independent third parties with their own privacy policies and data collection practices. We do not control the data collection or privacy practices of these social media platforms. Before interacting with our social media content or providing any personal information on these platforms, we recommend reviewing their privacy policies. Please note that any information you share on social media platforms is subject to their terms of service and privacy policies, not ours.

10. Server log files and IP addresses

Each time a visitor accesses our website, data about this process is temporarily stored in a log (Server Log Files) and processed. The log file stores the following information:

  • description of the type and version of the web browser used;
  • the operating system used;
  • referrer URL category;
  • hostname of the accessing terminal;
  • date and time of the server request;
  • IP address.

An IP address is a numeric address of your technical device (computer or mobile device) used to access the Internet and our websites. The IP address enables communication between computers and servers. The processing of these so-called server log data is required to analyze and improve the website as well as to ensure system security.

11. Information and compliance with privacy rights

If you have any questions about the use of your Personal Data, we will gladly provide information. In addition, you have the right to rectification (Art. 16 GDPR), erasure (Art. 17 GDPR), restriction of processing (Art. 18 GDPR), objection (Art. 21 GDPR), and data portability (Art. 20 GDPR), subject to legal requirements or rights.

For feedback on issues related to this Privacy Policy, you can use the following means of communication:

Email address: info@basispack.com

If you require additional information about your privacy rights or wish to file a complaint, please contact the local authority responsible for data protection supervision.

12. Amendments

We reserve the right to periodically update the privacy policy. The revised version will be published on this website with the current date. Therefore, please review the privacy policy again when using the website. Access to the website https://basispack.com/, as well as the use of any collected data, is governed by the privacy policy published in the relevant section.

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